Saturday, 21 June 2008

Tiny Love : More like Tiny Pain in the @$$!

I bought a TINY LOVE DVD MagIQ for my little 5month old girl a few
weeks ago - it is quite an expensive toy and I spent R400 on it which
is quite a lot of money. I have been very disappointed with the
quality of the active pal.

The toy never picks up the TV signal to start playing even if we have
the TV on full blast - we try for ten minutes or more and then
suddenly as we give up in desperation it will pick up signal and work
- but only for a few minutes and then it goes out of synch. Also, the
toy is very quiet, in order for it to stay in synch we have to have
the TV on very loud (over 70) and then the toy is inaudible.

Dear TINY LOVE: I think that with all the great advertising etc your
product should deliver what you promise, but it seems that we have
been duped again by a gimmick. I have had so much frustration over
this product that I want to return it! I am going in to see if I can
get it fixed but in reality I have had it. Don't say that it will just
switch on if it actually doesn't and that it's simple when it actually
takes ages to work.
Then, the car DVD does not play the audio of the TV DVD, as mentioned
in your adverts, and the active pal plays through the TV DVD track and
it doesn't make sense when played alongside the car DVD - why is that?
Isn't the toy supposed to play along with both?

Yours Truly,

Sandy

UPDATE Tiny Love responded and are sending me a new microchip - lets see what unfolds here....will tiny the dog take over the world? or will his micro cip be incorrectly coded leaving him a gender confused lamb called tickle...or even worse, a hoarse voiced cow called dot.

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